Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag a new site worth looking at? Here's how to reach us and what we can actually help with.
How to Reach Us
The quickest way to contact Non Gamstop Casinos is by email at [email protected]. We read every message and try to reply within a couple of working days, though it can take a little longer during busy periods.
What We Can Help With
- Corrections or updates to information on any brand featured on the site, including offers, terms or licensing details
- Questions about how we researched and rated the sites listed on our Non GamStop casinos guide
- Suggestions for a site not currently covered, so long as it operates outside the GamStop self-exclusion scheme
- General feedback on the site, its layout or its content
- Queries about our editorial approach, covered in more detail on our About Us page
What We Can't Help With
We're an independent comparison site, not a casino operator, a payment provider or a support desk. That means we can't process withdrawals, resolve account disputes, verify identity documents or answer questions about a specific bet or bonus you've placed with a brand listed here. For any of that, you'll need to contact the casino's own customer support team directly, since they hold your account details and transaction history.
Likewise, we're not able to give personal financial or legal advice. If you're thinking about your own gambling habits, our Responsible Gambling page has practical information on staying in control and where to find independent support.
Before You Write In
A lot of common questions are already answered elsewhere on the site. If you're wondering how a particular casino compares to others, our main guide breaks down bonuses, games and payment methods across the brands we cover. If your question is about site policies, refunds of our own services, or how we use information you send us, check our Terms and Conditions first, as it may save you a reply cycle.
Reporting an Error
Casino offers, terms and licensing details change regularly, and we do our best to keep listings current as of 2026. If you've noticed something on the site that looks out of date or inaccurate, please tell us which brand and which detail is affected, ideally with a link or screenshot, so we can look into it quickly.
A Note on Privacy
Any details you send us are used only to respond to your message. We don't add you to marketing lists or share your contact information with the casinos we review.